Terms

PRICING & PAYMENT

Retail - All prices listed in our stock report are subject to a 5% discount
Wholesale - Genuine wholesalers who resell to retailers are entitled to higher discounts
Internet - log-on to order and pay 30 day term directly to account BSB 065 000 Account # 00283402 to receive additional 5% discount.

NOTE ALL discount is conditional upon payment being received by the 30th day of the month following date of invoice.

FREIGHT

All goods are sold on FOB terms and shipped by our carrier to the nearest capital city. Freight charges are added to your invoice. We can send goods by your carrier subject to your written confirmation
Onforwarding - Please advise us the name and phone number of your local carrier's depot
Retailers - Orders will be sent freight free to Sydney, Melbourne and half freight to Brisbane, Perth, when invoiced value exceeds $400.00. Orders can be combined with other retailers to obtain the $400.00 freight concession provided goods are sent on a single invoice.
All country areas receive the above freight concession as far as the nearest capital city.
Tasmania - Melbourne concession applies.
Northern Territory - excluded.

NEW ACCOUNTS

Payment against proforma invoice for first order only

INSURANCE

As goods are sent FOB...please arrange appropriate insurance.
Alternatively, HOLSTENS PTY LTD will credit goods involved in: (minimum charge $5.00)

1. No cover
2. Non-delivery, loss &/or damage in excess of $15.00 caused by fire, flood, collision &/or overturning of conveying vehicle 0.7% value of goods
3. Loss &/or damage in excess of $15.00 :
   
   • General goods excluding glass, ceramic & other fragile goods
     1.5% value of goods
   • Fragile goods including glass, ceramic
     4.5% value of goods

Important:

1. Carrier's delivery receipt must indicate extent of loss/damage claimed
2. All claims advising extent of loss/damage & copy of consignment note must be received by HOLSTENS PTY LTD within 7 days of date of delivery